Custom Made Australian Jewellery

When you search for the right kind of jewellery to buy, you tend to cherry-pick one of the finest quality items that have true value and recognition in the market. The reason why is because the majority of the jewellery sellers don't fulfil what they promise to their customers which results in a lack of trust amongst buyers and sellers. There are many brands out there that offer good-quality jewellery, but what really matters is the experience and the relationship that develops with time with the company. Not every business value its customers the way Fraser Ross does. It is not just about selling jewelry, but also about valuing and understanding what the customers desire when searching for the right product to buy.

Know About Us

Fraser Ross is an Australian jewelry business that sells jewellery online offering a wide variety of items ranging from earrings to necklaces and bracelets to rings. It was previously known as ‘Chain Me Up’ that was started by an IT professional back in 2010. What makes us so unique is that we make jewellery that is available in gold and silver. The materials used for making gold jewelry is 9ct and 925 sterling making silver jewellery. We certainly believe in not just selling the jewelry, but also making it according to the needs of our customers. This is the reason why we can never give up on meeting up with the values of our customers and always assure the finest quality jewelry that lasts longer.

Why choose us?

Since there are many jewellery businesses out there that offer all kinds of jewelry items, what makes us different from them is that we offer all the latest designs that are specially made and manufactured from materials found within Australia. Not every jewelry brand understands that each customer is different and has their own individual preferences. This is why apart from offering standard sizes, we also sell custom-made jewelry without charging extra amounts for it.

Our Customer Care Services:

Like we mentioned previously, all customers have their own preferences, so to help them out into choosing the right colour, size, length, and types of chains, we have dedicated an entire guideline that you will find on our online website.

Some customers like to place last-minute orders and we can never let a customer down, especially in situations like these. We understand the moments our customers want to make special for their loved ones by doing something for them. We have set a customer care representative 7 days a week from 8AM-8PM to take your orders on call.

To avail, this option call us on 1300 62 62 64

We offer a 7-day money back guarantee (no questions asked):

There are times when customers tend to change their minds for any reason and we absolutely value and respect that. For this, we have given a 7-day money back policy that requires no questioning from our customers.

There is a replacement warranty as well:

To ensure that our customers are happy with choosing Fraser Ross jewelry, we have set a 5 / 10 years replacement warranty on our BEE items as we understand that online jewelry buying can’t be physically seen or touched, rather seen in the form of pictures only.

Delivery and payment methods:

Nothing feels more exciting than waiting for your order to arrive. We make sure that we deliver all orders as soon as possible, but with patience comes the best there is. Our orders get delivered anywhere between 14-28 days. Upon delivery, we only require a signature and deliver products that are at least $25.00 to ensure postage and insurance. As for the payments, we use PayPal as this is the most secure method of exchanging payments that we believe is better for avoiding any inconvenience.

What We Offer in Our Gold Jewelry Range:

Once you visit our website, you will find a wide range of gold jewelry along with sterling silver jewelry. In our Gold range, you will find necklaces, bracelets, charms and charm bracelets, click here. These are also custom made, which is why before adding the product that you would like to purchase the cart, make sure to cross-check your size from the size chart provided in the product details section.

Gold Necklaces:

There are three categories in our gold necklaces, i.e. yellow gold, white gold, and rose gold. You will find chains of three types: (thin, medium and thick). You have the option to get full-hands on designing the chains by telling us all that you would like in your choice. There is a whole range of shapes you’ll find in gold necklaces of which a few are: fancy gold chains, curb roller chains, gold cable chains, gold Figaro chains, gold box chains and many more.

Gold Bracelets:

The same three categories of colors and types of chains apply to gold bracelets as well. You can have a set of bracelets custom made with all three colors and different types of chains that are: rope bracelets, Figaro bracelets, gold curb bracelets, and even charm bracelets.

Charms / Charms Bracelets:

Having a collection of charms is fun and we provide our customers with a choice of 4600+ designs that are 100% nickel free, click here. Just like all of our jewelry, the charms are also free from gold-filling and plating which is why they don’t wear-off that easily. In order to wear these charms and to avoid losing them, we have designed charm bracelet chains that hold these well. You can check out the charm fittings (findings) on our website that guides the customer about what kinds of chains can hold the charms, click here. These charms can also be worn as earrings which have hook-like fittings available as well.

All in all, we are the type of jewelry brand that treats our customers like family and respects all the choices and preferences that are put forward by you. We ensure guarantee with our products and services provided that we are online-based, but for that, we have set our policies in a way that values our customers decision the most. Visit our website today and find all that you need or contact in any way that you like:

email: sales@fraserross.com.au

Contact Details:

Telephone:1300 4CHAIN  (1300 42 42 46)

Mobile:0423 649 888

SMS:0423 649 888

Mailing Address: Fraser Ross, P.O.Box 348, Coraki, New South Wales 2471